Use of Information
The trademarks, service marks and logos (the "Trademarks") used and displayed on this website are registered and unregistered Trademarks of IconDirect.com™ and others. Nothing on this website should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on this website without the written permission of the Trademark owner. IconDirect.com™ enforces its intellectual property rights to the fullest extent of the law. IconDirect.com™ prohibits use of the IconDirect.com™ logo as a "hot" link to the IconDirect.com™ website unless establishment of such a link is approved in advance by IconDirect.com™ in writing.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. IconDirect.com™ reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Errors on Our Website
Prices and availability are subject to change without notice. Errors will be corrected where discovered, and IconDirect.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, IconDirect.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. While IconDirect.com takes steps to ensure the accuracy and completeness of product, please refer to the originator of information for details.
Under Icon's "Total Satisfaction Guarantee", end-user Customers who buy Icon-branded products directly from Icon may return them to the Icon Manufacturing plant (Winkler, Manitoba Canada) up to 30 days of the invoice date for a refund of the product purchase price if already paid. Skylight products cannot be returned if the film has been removed. You must contact us directly before you attempt to return any product to obtain a Return Goods Authorization (RGA) Number for you to include with your return. Ship products in their original packaging to us within five (5) days of the date that Icon issues the Return Goods Authorization (RGA). Prepay return shipping charges, customs charges, brokerage fees, and insure the shipment or accept the risk of loss or damage during shipment and the refund credit will not include any shipping and handling charges shown on your invoice, and will be subject to a twenty percent (20%) restocking fee. We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your return. Please note; Icon may in its sole discretion refund shipping costs only if the return is a result of our error.
From time to time, Icon may, in its sole discretion, exchange products or portions of a product. Any exchanges will be made in accordance with Icon's exchange policies in effect on the date of the exchange.
Term of Use Revisions